Phone Services

How Do I

• UC Phone Chairdrop Quick Overview
• UC 7821 and 8800 Phone Series Training
• UC 7821 and 8800 Phone Series Training - Video Tutorial
• Dialing a Number from a UC Desk Phone
• Set Up and Access Voicemail
• Transfer a Call from a UC Desk Phone
• Transfer a Call Directly into a Voice Mailbox from a Desk Phone or Softphone
• Initiate a Conference Call from a UC Desk Phone
• Activate Single Number Reach
• Pair 8832 Wireless Microphone

Helpful Information

• Cisco Desk Phone vs Softphone
• Call Handler Information
• Hunt Group Information
• Identifying Headsets for UC Phones
• Order a Cisco Phone, Sidecar, or ATA
• Phone Portfolio Models and Pricing - 08/28/2024
• Single Number Reach (SNR)
• UC Services Pricing Guide - 08/13/2024
• Webex Softphone User Guide

Troubleshooting

• Troubleshooting a UC Desk Phone
• Internet Requirements and Speed Test

Forms and Templates

• Call Handler Request Form
• Hunt Group Request Form - 08/01/2023
• Phone Display Templates - 06/07/2023
• New User Change Form