Desktop Communicator (CUPC or Jabber)

A desktop communicator like the Cisco Unified Personal Communicator (CUPC) or Jabber is deployed to an employee’s computing device to enhance employee productivity.

Features include:

  • Presence - The presence feature shows when employees are available, away, in a meeting and on the phone, helping you connect with colleagues on the first try. 
  • Contact Groups – Set up contact groups within the desktop communicator to stay organized.
  • Click to Call - Integrated with the IP phone system, a click of a button dials your contact’s phone number
  • Visual Voicemail – View and play voicemails using the desktop computer
  • Call History – View your call history quickly
  • Conferencing – Conference others into your discussion on the fly using the desktop communicator
  • Instant Messaging -  enhances productivity through one-on-one chats and group chats that allow participants to share messages and attach materials

Looking for technical assistance?  Find more information about how to use Desktop Software.